FAQ

Q: How do I check the status of my order?

A: Upon placing your order, please allow 5 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER <- Order Lookup Page

Q: How long does shipping take?

A: Please allow up to 5 business days for your order to process, and additional days to be shipped out. For domestic orders in the United States, it will normally take about 7-16 days.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be use done-time only upon purchasing your product. We never store any information about our customers private details!

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Do we provide refunds?

A: No unfortunately due to Covid-19 we cannot allow refunds or exchanges once orders are shipped. 

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